Taking Responsibility

Listening To Our Stakeholders

Stakeholder engagement is an essential part of our approach to CSR. It helps us better understand the real and potential impacts of our decisions and prioritize issues of greatest concern. Engagement is also valuable for building trust among our stakeholders and creating a strong sense of accountability within our organization.

Here’s a sampling of what we heard from key stakeholder groups in 2015. We take this feedback seriously and make every effort to address concerns where we can through direct communications, and through our business and CSR strategies and plans.

CSR Advisory Council – Comprised of leaders from business, civil society and academia, the CSR Advisory Council advises and guides our CSR practices. One of the key topics of discussion in 2015 was human rights and EDC’s role vis-à-vis the UN Guiding Principles on Business and Human Rights (UNGP). As a result, we are exploring how financial institutions like EDC can best promote human rights. Details on CSR Advisory Council membership and meeting summaries can be found on our website.

Industry Stakeholder Panel – The panel brings together national business and industry associations to share insights on Canadian trade and investment issues and provides input on how EDC can improve its services. Common industry themes from the 2015 meeting included: managing labour and skills shortages, building capacities within Canada, increasing inbound investment, supporting non-traditional exporters, applying a “trade lens” to new domestic policies and regulations, and remaining competitive. These issues impact EDC’s potential to deliver on its mandate, for example, skill shortages constrained exporters capitalizing on international business opportunities. Details on 2015 panel membership and meeting summaries can be found on our website.

9 member CSR Advisory Council
advises and guides our CSR practices.
Click here for details